Refund policy

Eligibility:
Products are eligible for return within 10 days of delivery.

Conditions:
Returned items must be in unused, unopened condition with all original packaging.

Initiating a Return:
To initiate a return, please contact our customer support at support@purplelifesciences.com with your order number.

Refunds:
Refunds are processed within 5 business days after receiving the returned items.

Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance.

Exchanges:
Unfortunately, we do not currently offer exchanges. Please initiate a return and place a new order.


Note:
Refunds may take additional time to reflect in your account depending on your payment method.