Eligibility:
Products are eligible for return within 10 days of delivery.
Conditions:
Returned items must be in unused, unopened condition with all original packaging.
Initiating a Return:
To initiate a return, please contact our customer support at support@purplelifesciences.com with your order number.
Refunds:
Refunds are processed within 5 business days after receiving the returned items.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance.
Exchanges:
Unfortunately, we do not currently offer exchanges. Please initiate a return and place a new order.
Note:
Refunds may take additional time to reflect in your account depending on your payment method.
Thank you for choosing Purple Life Sciences. We value your satisfaction and are here to assist with any concerns or inquiries.